FanTeam Privacy Policy

FanTeam is committed to protecting the privacy of every player on our platform. This policy explains what personal data we collect, how and why we process it, who we share it with and the rights available to you under UK data protection law.

Personal Data We Collect

Name, date of birth, email address and home address collected at registration
Proof of identity and age-verification documents when required
Payment method details, processed by PCI-compliant third-party providers
Fantasy league history, tournament entries, scoring records and account transactions
IP address, device type and browser data gathered automatically during each visit
Any messages or information you provide when contacting our support team

Why We Process Your Data

To create and manage your FanTeam account and process tournament entries and prize payments
To verify your identity and comply with UK Gambling Commission licence obligations
To monitor responsible gambling indicators and apply safeguards where appropriate
To detect and prevent fraud and protect the integrity of our tournaments
To send promotional updates and contest notifications (with your consent)
To improve the FanTeam platform and personalise your experience

Cookies

FanTeam uses cookies and similar technologies to maintain your login session, remember preferences and gather anonymised analytics. A cookie banner on your first visit lets you control non-essential cookies. Strictly necessary cookies are required for the site to function correctly.

Sharing Your Data

We do not sell your personal data. We share information only where required: with payment processors, identity verification providers, fraud prevention services and our hosting partners — each under binding data protection agreements. Where required by law, we will share data with the UK Gambling Commission, law enforcement or other authorities.

Your Rights

Under UK GDPR, you have the right to:

Access a copy of your personal data
Request corrections to inaccurate information
Ask us to delete data we are no longer required to hold
Restrict or object to certain types of processing
Receive your data in a machine-readable format (data portability)

To exercise any of these rights, email [email protected]. We will respond within 30 days. If you are dissatisfied with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Retention

We keep account records for a minimum of five years following closure, in line with our licensing obligations. Payment and transaction records may be retained for longer where required by financial regulation. Data no longer needed is securely deleted.